Payments and deadlines
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Yes, all direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a group of brands like Visa, MasterCard, American Express, and Discover. Your data is protected by rigorous security standards.
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Yes, we accept online payments. Payment processing and vital customer information is done quickly, easily and securely.
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For more details on payments and information processing, you can consult the General Conditions of Use and the Confidentiality Policy .
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We accept payments by major credit cards such as Visa, Mastercard, and American Express.
Deliveries and deadlines
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For Switzerland, delivery can take up to 5 business days. For international, it can take up to 14 business days.
Due to global supply chain challenges, delivery times may sometimes be longer than expected.
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Yes, we offer free shipping on large domestic orders.
Check your cart to see current free shipping offers.
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Yes, we ship our products worldwide.
Please note that free shipping does not apply to international orders, and shipping costs may vary depending on your region. -
Depending on the amount of your order, customs fees may be applied by the authorities of your country.
These charges are the customer's responsibility. For more information on taxes and customs duties, we recommend that you contact the customs office in your region.
Orders
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To help you choose the right size, we provide a detailed size guide for each product category.
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To modify or cancel your order, please contact our customer service via the contact form no later than 24 hours after validation of your order.
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You can contact us via our contact form if you have a question regarding an order.